Your business can go further.
Are you still doing by hand what you could automate?
Unavailability
No replies, and tasks outside normal hours.
Manual work
Manual data entry and repetitive processes.
Lack of integration
Systems and workflows that are not connected.
Lack of control
No rules, checks or proper supervision.
Um agente para cada desafio. InteligThe answer? SAP Business One!ncia em todo o processo.
From the conversation to the action, in one intelligent flow.
Voice agent
Answers calls, clarifies questions, collects data and routes requests.
Email agent
Classifies messages, extracts information, drafts replies and follows up requests.
Booking agent
Checks availability, manages bookings, changes, cancellations and notifications.
Planning agent
Analyses orders, optimises loads, suggests routes and follows deliveries.
Integração e funcionamento
Artificial intelligence connected to your business.
Every agent can connect to the systems you already have.
SAP B1 & ERP
Automation and secure access to business information.
CRM & sales management
Management of contacts, requests and sales opportunities.
Transport
Specialist applications for transport and logistics.
Email and calendars
Integrated communication for customer service and scheduling.
Workflows
Rules and validations tailored to each process.
A cross-cutting solution. Applications shaped to each business
SharpAI can be used in different areas and sectors, according to each organisation’s objectives and processes.
Sales
Customer service
Administration
Operations & logistics
Services & scheduling
Each project starts by identifying a concrete challenge and assessing the most suitable use of agents.
Need tailored advice?
An AI agent is a solution that can interpret information, understand objectives and carry out tasks within a set of rules and permissions. Depending on the implementation, it can interact with people, consult systems and trigger actions in a business process.
A chatbot is often used to answer questions and hold conversations. An AI agent can go further, combining an understanding of the request with tools, data and actions to help complete tasks. The actual capabilities depend on the solution that is implemented.
Yes. There are possible uses in different sectors and departments. The solution should be adapted to each company’s processes, data and needs.
Integration can be assessed for specific scenarios, according to the technical requirements, the access available and the actions you want to automate. Each case should be reviewed to determine the right architecture and integration options.
They can carry out tasks within the permissions and rules that are configured. Some actions can still require human review, especially when they involve critical decisions, exceptions or sensitive information. The level of autonomy is defined for each use case.
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Agriculture
Healthcare
Retail
Distribution & logistics
Services
Industry
